The Experience Strategist

The Experience Strategist

A Life System is Not a Journey

Chapter 7: Life Systems Help People Create Balance

Dave Norton's avatar
Dave Norton
Jan 23, 2025
∙ Paid

Dear Friends,

In this post I contrast the mapping of a life system with a journey map. You see very different things when change the lens you use to study your customer. Enjoy!

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A Life System is Not a Journey

Companies have become accustomed to thinkin…

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