The Experience Strategist

The Experience Strategist

America Looks to Europe to Reinvigorate Retail Spaces

Time to retire 'sales per square foot'

Dave Norton's avatar
Dave Norton
Jul 16, 2025
∙ Paid

A recent article in the Wall Street Journal reminds us of the net impact of the metrics used by retailers over the last 20 years: no functional department stores. Kate King, a reporter for the WSJ wrote an excellent piece about Printemps, the French department store. Printemps has opened its first store in New York City. And unlike its American competit…

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