The Experience Strategist
The Experience Strategy Podcast
The 6 Reasons Innovation Fails With Dwayne King
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The 6 Reasons Innovation Fails With Dwayne King

In today’s episode, we are joined by Dwayne King who works at the intersection of experience transformation, human-centered innovation, UX design & research. His unique view of organizations has allowed him to diagnose the real reasons 90% of innovation labs fail. Tune in to learn how to lead the other 10% and set your innovators up for success. 

IN THIS EPISODE:

  • [04:40] Pursuing the wrong idea can be one of the key elements why your innovation efforts might fail right at the beginning. 

  • [08:12] Companies no longer need to stay within their category. Dwayne shares an example of a company that successfully expanded out of its category.

  • [15:08] Two important elements of design thinking that need to be considered during the innovation process. 

  • [22:00] Common funding mistakes that most companies make right off the bat.

  • [26:09] Three challenges that companies face when transitioning from an innovation experiment into a full-blown product.

  • [34:12] Importance of structuring innovation teams for success.

  • [40:20] Why product managers might not be as successful on an innovation team.

  • [44:43] How lack of the leadership and culture to support innovation within an organization sabotages innovation.

KEY TAKEAWAYS:

  • Just because there's a problem to solve, it doesn't mean that it's your problem to solve.

  • Stop making big bets and instead make smart bets by starting with the right insights and design thinking.

  • Transition through innovation stages consciously and ensure that the right teams, technology, and investments are in place at each phase.

  • Build a well-rounded and empowered innovation team and oversight board. Slapping titles and labels on these things does not make them a reality.

  • Foster a culture of innovation from the top all the way down. Innovation only happens in an organization that is primed to incubate and embrace innovation.

LINKS MENTIONED:

Dwayne’s LinkedIn Profile

BIO: 

Dwayne King

Dwayne built his career at the intersection of experience transformation, human-centered innovation, UX design & research. He leverages these lenses to generate meaningful change within organizations that helps them connect with their audience to create positive business outcomes. 

He works across many industries in a multitude of problem spaces. Because of this, he is an expert learner, quickly transforming from a questioning student to a confident strategist and leader regardless of the problem space or industry. 

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