The Experience Strategist

The Experience Strategist

The Value Problem: Too Many Experiences, Not Enough Time

Chapter Five: Principle 4—Value is in Time Spent

Dave Norton's avatar
Dave Norton
Sep 19, 2024
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Dear Friends,

One of the first things I said in this chapter was that value is not in conveniences. And this post helps you understand why. We live in a world where many companies do a very good job of producing simple, memorable experiences. The customer has them in abundance. And you know what happens when you have anything in abundance, the value for …

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