What Clayton Christensen Meant with His Milkshake Example
Chapter 2: Principle 1—Growth comes by Capturing Situational Markets
Hello All,
Many of you are likely familiar with Clayton Christensen’s milkshake example, but you may not have thought about the implications for what a market is. In my first section of chapter 2, I wrote about the blinders companies have on regarding their customers. Today, I’m using an example that many people know to show that situational markets hav…
Keep reading with a 7-day free trial
Subscribe to The Experience Strategist to keep reading this post and get 7 days of free access to the full post archives.


