The Experience Strategist
Experience Strategy Podcast with Stone Mantel
What is Meaningful Motivation?
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What is Meaningful Motivation?

More than ever, people expect their experiences with brands to motivate them to achieve their goals. We’ve done extensive research to understand what this takes and turned these insights into frameworks that any company can use. Tune in to learn powerful ways to design products and services that motivate and inspire!

In This Episode:

  • [00:53] What led Dave’s team to start exploring Meaningful Motivation.

  • [05:52] How Meaningful Motivation is different from the ways people have thought about motivation in the past.

  • [08:50] The value of purpose.

  • [11:40] Understanding motivation and repairing trust with customers.

  • [15:08] Breaking down the principles of Meaningful Motivation.

  • [27:50] What we plan to accomplish with the Meaningful Motivation practice at Stone Mantel.

Key Takeaways:

  • Personal values are now playing a significant factor in our designation of economic value. As brands, we have to get better at really understanding what lights people up.

  • Anyone embarking on a meaningful motivation body of work will probably have to start with building trust as a center point of their work.

  • People don’t always know what they want, so asking them won’t necessarily help you help them. It’s crucial to get underneath the surface to get to the deeper answer.

  • Going beyond the simple exchange of monetary value to do work that adds true meaning and value to people’s lives is work worth doing.

Links Mentioned:

https://gostonemantel.com/

Discussion about this podcast

The Experience Strategist
Experience Strategy Podcast with Stone Mantel
Have you ever had an experience as a customer that left you wondering, “What were they thinking?” The Experience Strategy Podcast has your answer!
We are endlessly curious about what makes great customer experiences and the strategies that successful (and unsuccessful) organizations leverage to create deep and meaningful relationships with their customers. In each episode we explore a notable customer experience through the customer’s perspective to unearth the powerful strategic lessons in these experiences for brands large and small.
Whether you are part of a vast experience strategy team, or you’re a small business owner interested in creating an experience strategy that drives customer loyalty and value, you'll find powerful, actionable CX and employee experience insights in every episode.
The Experience Strategy Podcast is hosted by Dave Norton and Aransas Savas. Dave is an Experience Strategist, the Founder of Stone Mantel, an insights consultancy, and Author. Aransas is a Coach and Experience Designer who has worked with leading consumer-facing brands, to create meaningfully motivating experiences for the last 20 years.
Learn more at https://experiencestrategypodcast.com and https://www.stonemantel.co/