Bringing CX to Associations and Membership Organizations with Brian Edwards, CP of Membership at AAFP
theexperiencestrategist.substack.com
In this episode of the Experience Strategy Podcast, we’re joined by Brian Edwards VP of Membership at the American Academy of Family Physicians (AAFP), to explore the unique challenges and opportunities of applying customer experience strategy within associations and membership-based organizations.
Bringing CX to Associations and Membership Organizations with Brian Edwards, CP of Membership at AAFP
Bringing CX to Associations and Membership…
Bringing CX to Associations and Membership Organizations with Brian Edwards, CP of Membership at AAFP
In this episode of the Experience Strategy Podcast, we’re joined by Brian Edwards VP of Membership at the American Academy of Family Physicians (AAFP), to explore the unique challenges and opportunities of applying customer experience strategy within associations and membership-based organizations.