In this episode, experience strategists Dave Norton and Aransas Savas speak with Blake Morgan, the “Queen of CX” and a leading futurist in customer experience, about her latest book and insights on the future of customer service.
"How do you treat your customer when they don't have choice" & "Walk a mile in the customer shoes" Great listening in this insightful Podcast. Thank you for sharing, Blake Morgan.
"How do you treat your customer when they don't have choice" & "Walk a mile in the customer shoes" Great listening in this insightful Podcast. Thank you for sharing, Blake Morgan.