Revisited - How to Lead CX Transformation and Drive Customer-Centric Leadership
theexperiencestrategist.substack.com
Today we are revisiting our talk with Amy Shore, Chief Customer Officer of Nationwide Insurance, about how to lead CX transformation and drive customer-centric leadership.
Revisited - How to Lead CX Transformation and Drive Customer-Centric Leadership
Revisited - How to Lead CX Transformation and…
Revisited - How to Lead CX Transformation and Drive Customer-Centric Leadership
Today we are revisiting our talk with Amy Shore, Chief Customer Officer of Nationwide Insurance, about how to lead CX transformation and drive customer-centric leadership.